Policies

Shipping

Shipping will be done through the United States Postal Service. If a rush delivery shipment is required or other service requested, extra fees may be charged. 

For already complete items I ship within 2 business days. Custom made items will take longer and I will remain in contact with you to keep you apprised of the status of your order.

I will provide an email confirmation of shipment, with tracking information if available.

Refunds and Exchanges

I take pride in my craftsmanship and always strive to make the best product. If for any reason you are not pleased with the quality of your item, a full refund will be provided (to include original shipping cost and return shipping) upon return of the item and a copy of the receipt I must receive the item within 30 (thirty) days of when the item was shipped to you.

Please contact me at: Krafted@Keller-USA.Com for any other questions.